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QuickBooks Point of Sale for Restaurants

Why do businesses love QuickBooks Point of Sale for Restaurants for iPad so much?   Let’s take a closer look.

Payroll – Pay your staff for the work they’re actually doing.  If a worker changes their role during a shift, they will get the appropriate pay.  Maybe someone has called in sick or there’s a staff shortage.  Somebody has to fill-in.

Staff schedule – Let the system control your resources.  If someone is not scheduled, the system won’t let them login.  Obviously, management can override this for emergencies and last minute changes; however, you don’t want stray workers showing up for overtime.

Communication – the system shows the current status of tables.  As soon as a worker logs in, they instantly see the utilization of the tables.  It’s graphical and it shows your actual dining floor layout.  Real-time!  Employee punches out, assign their tables to another staff.  Everyone stays on the same page.

Productivity – When you measure productivity, should you measure the number of people paid or the number of people served?  Because 4 tables with 4 guests will be more work that 4 tables with 1 guest each.

Customer PR – Impress your customers!  If you place order by seat, the POS tracks this for you.  You can deliver the dish directly to the seat/guest that ordered it without asking.  Do you ever get asked to split the bill?  The data is there and QuickBooks Point of Sale for iPad makes it easy to provide multiple bills.

Courses – By guest, the system is tracking the courses so everyone’s food is delivered together.  If guests change their orders, you can update it before it’s submitted to the kitchen.

Duplicate orders – ever hear “I’ll have what they’re having”?  Not only is this shortcut nice, but if you have complicated drinks, your bartender knows exactly what it is.

Summary – most owners don’t run a Restaurant to be in the IT business.  QuickBooks Point of Sale for the iPad gets owners out of IT and in the kitchen.  No Local Area Networks to maintain.  Your data is backed up automatically.  Never install software again.

Also, assistance running your Point of Sale for Restaurants is only a phone call away.  All included with your subscription.

Point of Sale as a Loss Prevention Tool

Can a Point of Sale system really stop theft or reduce your losses?  Yes!  Consider just 3 elements:

  1. Merchandise Pictures
  2. Separation of Duties/ Permission Security
  3. Login Control

Pictures – does the picture on screen match the merchandise on your counter?  If not, it is possible someone switched the tag.

Login Controls – Track and identify a user’s transactions in the system.  Force a cashier to login after each sale.  It’s much harder to cover up deception if a transaction is date stamped with a user-id.  If your transactions don’t make sense chronologically, then something is wrong.

Did the cashier start on time?  Only pay for hours worked.

Permission Security – Don’t let the fox guard the hen house!  Make sure your system offers a separation of duties, and offers managerial overrides.  Avoid conflicts of interest with good permissions.  If a manager makes a lot of overrides, they might discover either a training, or employee issue.  Another very worthy cost reduction.

System Cost – Ignore all the other benefits of a POS system (marketing, productivity, etc).   What’s your Return on Investment if you avoid $5,000 a year in losses?  The mere presence of a Point of Sale system lets customers, employees, and vendors know you’re watching.  After all, isn’t speeding abated with the mere presence of a police car?  Keep them honest and let them know you’re watching.

Both QuickBooks Point of Sale Desktop for windows, and Point of Sale for iPad (Powered by Revel) offer these features.  Neither system will break the bank, but they will bring an element of control to your business.  After all, a penny saved is a penny earned.

Intuit, Inc Delayed October 1, 2015 Adoption

The new EMV standard was slated for adoption on October 1, 2015.  However, Intuit, Inc missed the deadline.  Therefore, if you’re a QuickBooks Payments customer, your new targeted date is April 1, 2016.  Read more here from Intuit’s knowledge base.

What is EMV?

EMV is the global standard for smart card payments and acceptance devices and was named after the original developers, Europay, MasterCard and Visa.  EMV refers to smart or chip cards that contain an embedded chip or microprocessor, which provides stronger security features and other capabilities that are not possible with traditional magnetic stripe cards.

Our primary card reader is the IPP350 (it has both a magnetic strip reader and a chip reader). The regular price as of January 1, 2016 is $350.00 per unit.  It also includes a 1-year warranty from Intuit.

Why is EMV important?

EMV provides merchants with increased fraud protection from counterfeit, lost or stolen cards, because the embedded chip is more secure than the traditional magnetic stripe technology.  The chip in EMV enabled cards generates a unique one-time code that cannot be replicated by counterfeit cards.  EMV has already been adopted in many countries, and the United States is transitioning to EMV, with a key milestone planned for October 2015.  Today, if you run a transaction on a fraudulent card, the bank assumes the loss. Starting in October, if you swipe a fraudulent EMV/chip card with a magnetic stripe reader, you could be liable for that charge.

What is the difference between Chip & PIN and Chip & Signature?

Chip & PIN and Chip & Signature are two types of chip cards in the market.  Chip & PIN requires a PIN to complete the transaction and any data stolen from the merchant is useless because the transaction data expires after it leaves the Chip & PIN reader.  Chip & Signature requires a customer signature to complete the transaction. In the U.S., most card companies are only offering Chip & Signature.
Chip cards also have the same magnetic stripes as non-chip cards and may be used in the traditional methods of swipe or key entry, but these transactions will not have the additional security protections provided through EMV card readers.

Adopted from Intuit Inc’s knowledge base: http://support.quickbooks.intuit.com/support/articles/inf23795


iPad Point of Sale Pricing

Are you new to Intuit’s Point of Sale for the iPad?  Lets break down the system.  This is designed for the cloud (say good-bye to your Local Area Network).  There are 2 primary components here:

1) Front End POS iPad – This is truly where your cashier meets the customer face to face.

2) Backend Database – for management use only.  You would not make sales to your customer’s here.  This is your complete company database in its entirety.  Access with Internet connected computer.

As sales are made, the iPad updates the backend database over the internet.  What if you lose your internet connection?  No problem.  Transactions are saved locally on the iPad until connectivity is restored.


Software is sold on a subscription basis.  You pay monthly for each iPad terminal in use.  You would typically buy your hardware up front unless you choose to finance it.

Your Backend Database Access is included with your monthly subscription fee.  Again, this is where you setup and maintain  your database and push adjustments out to your iPad checkouts.  You’d also run management reports and the like here.

Telephone Tech Support: Included

Backups: Included automatically.

Software updates (automatically installed): Included.

Benefits of the system: Cloud based system, meaning you can manage your company’s data anywhere with an internet connection.  You can control and manage your stores from anywhere.  Reduction in IT costs and infrastructure.  Secure backups are made for you.  You don’t need your Local Area Network and server to run this system.  iPad software is updated automatically for you.  You don’t have to hassle over installing the latest software revision.

iPad Point of Sale Remote Access

Do you need remote access (from home or various locations) for QuickBooks Point of Sale Desktop?  If so, this is an uphill battle.  QuickBooks POS is designed for local installations on the Windows PC (Laptops, Desktops, and Servers).  While others have tried Remote Desktop solutions or VPN’s, it’s not a matter of “if”, but “when” something will fail.  Usually during a peak busy moment. 

iPads to the rescue!  If you really need QuickBooks POS hosted, you should take a look at the QuickBooks Point of Sale for iPad.  It’s native to the cloud.  Best of all, there’s no backend server to maintain.  This takes you out of the IT business altogether. 


QuickBooks Installation Network

QuickBooks Enterprise installation is designed for the Local Area Network (LAN).  However, more and more businesses need access from other locations.  The question becomes how do you access the LAN from a remote location?  You may get a Virtual Private Network to work, but it’s not supported by Intuit.  There are other services such as GOTOMYPC or Logmein.  These are ok for smaller applications, but you must have a vacant computer available on your LAN.

I’d prefer you to use a method supported by Intuit.  Under Windows Server 2008, it was called Terminal Server.  This is a great method.  Your speed is usually better, and you can get larger datafile sizes.  QuickBooks Enterprise is installed on the Server only, and all computing happens there.  Therefore, your remote computers can connect to the Server over the internet.  The server does all the work and behaves as if the user is sitting in front of that machine.  You would not install QuickBooks Enterprise on your local computer.

After Windows 2008 (R2 and later), “Terminal Server” was renamed to “Remote Desktop Services” (RDS).

Using RDS, you can do it yourself (DIY), or outsource.  If you outsource, there are many hosting companies available.  If you DIY, you can acquire the Computer Server and Windows licenses yourself, but this is a larger investment up front and requires on-going maintenance.  Unless you have your own internal IT staff with capacity, it might be better to use a hosting company.

Also, QuickBooks Enterprise is the only financial desktop software supported by Intuit for RDS or Terminal Server.  While you may get QuickBooks Pro or QuickBooks Premier to work with RDS, it’s not supported by Intuit.

Mr. Greg DeLand meets Mr. Brad Smith, CEO Intuit, Inc

Brad Smith

During the first annual QuickBooks Connect Conference in San Jose California, our founder, Mr. Greg DeLand met Intuit’s CEO, Mr. Brad Smith.  In consideration of his busy schedule, Mr. Smith was very approachable and friendly.  He takes the time to get your opinion and ask how QuickBooks helps your business.

Meeting Intuit managers and executives is always a positive experience.  They are always eager to hear both favorable and unfavorable feedback about QuickBooks Software and how Intuit can help end-users to improve.

QuickBooks Connect conference puts Intuit, Accountants, developers, and end-users under the same roof.

QuickBooks Enterprise Hosting

QuickBooks Enterprise Hosting in the cloud is red hot these days. However, the cloud hosting part is not free. That is a common misconception because you pay a subscription fee for QuickBooks Enterprise. But you need to install the software on your own equipment, or pay a hosting company.

Installation on your local computer system is by far the most common method. However, if you’d like to Host QuickBooks Enterprise in the cloud, you could ballpark your monthly fee at $50 Per User, each month. Therefore, 10-users of QuickBooks Hosting would budget out at $500 per month plus tax. (Fees are subject to change and are presented for an illustration only; contact us for any current discounts on QuickBooks Hosting).

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