QuickBooks Enterprise 2022: Silver, Gold, or Platinum Plans.

1. Returns: You have the right to return QuickBooks Enterprise Software for a refund within 60 days of the purchase date. If you don’t return within 60-days, you agree to pay the full 12 month subscription.
2. CMA Accounting and Consulting, Inc. (CMA) is a member of the Intuit Reseller Program. As such, we receive a selling commission from Intuit, Inc if you purchase certain software licenses or services. We will place your order directly with Intuit, Inc. on your behalf. Your use of the software is regulated by the terms of the end user license agreement which is included with the software. Product warranties, if any, are provided by the manufacturer or publisher of the Products. As such, CMA disclaims all warranties, including but not limited to the warranty of merchantability and the implied warranty of fitness for a particular purpose.
3. Weekend/Holiday service: Orders placed on the weekend/holiday are available the next business day morning (PST). If weekend service is urgent, please call us.
4. Downloaded Software is an authorized direct download from Intuit.com secure servers. To download your product, CLICK HERE. You’ll receive your login via email. Your license is usually available the same day as your order. Expediting available upon request.
5. Pricing & Billing: In year one, starting at sign up, you will receive the relevant discount, if any, off the current list price of your annual subscription to QuickBooks Enterprise 2022.  After year one, your credit card account on file will be charged automatically every year unless and until you cancel.  After year one, the amount charged to your card will be the then-current price unless you originally purchased your subscription with a “Lifetime Discount” (Either A) 20%; or B) 12.5% for 11-users or more).  If you originally purchased your subscription with a “Lifetime Discount”, your  discount percentage will be applied to the then-current price of the QuickBooks Enterprise subscription (discount percentage not to exceed A) 20%; or B) 12.5% for 11-users or more).   Your Lifetime Discount will terminate if you modify your subscription due to non-payment, cancellation, user or service changes, or otherwise.
6. Product Service Interruption: Your service begins at time of sign up and continues through to the expiration date of your QBES subscription. If you cancel your subscription, you will have access to your company file, but you will no longer have access to QuickBooks Enterprise and all services that are included with your subscription.
7. We reserve right to cancel or refund any orders placed on our site.  All ‘new customer’ orders are subject to Intuit approval, and Intuit reserves right to cancel any order.
8. Discounts and pricing subject to Intuit’s deadlines.
9. Version Protection – Upgrade to QuickBooks Enterprise 2023 from Intuit if released within 1-year of purchase (Usually in Fall).
10. Under Intuit’s Full Service Plan, includes 1 year of Intuit Telephone Technical Support. (This covers QuickBooks and certain Intuit listed products):866-340-7237
11. Under Intuit’s Full Service Plan, includes 1 year of Advanced Reporting. Allows you to design custom reports.
12. Trade-in Events. Valid Dates: As published by Intuit.  Trade-in value is subject to Intuit, Inc. approval.  Your credit card will be charged the approved amount each month for the 1st-12 months of your subscription.  Your credit card won’t be charged until the trade-in value is approved.  Your approved discount will be applied to the MSRP as determined by Intuit.  (Hosting Fees are not eligible for trade-in).

Special Purchases – We reserve right to modify the return policy on any specific invoice of ours.  If you don’t approve of the return policy at the time of purchase, you should cancel your order.

General Conditions

For any eligible return, please keep all original packaging material.  All hardware must be in original, like new, condition.  Any manual or CD must be included with any eligible return.  Customer must contact us in advance of any return for an RMA number, and we will provide you the address to ship your returned hardware and materials.  If these conditions are not met, your return will be rejected.  Customer to pay any return shipping fees.    Once your return is accepted, your refund will be processed under the original form of payment.  Restocking/license cancellation fee of 6% of purchase price on all refunded or returned software or hardware.

QuickBooks Point of Sale Software

You have the right to return QuickBooks Point of Sale Software for a refund within 60 days of the order date.  The warehouse must receive it no later than the 60th day.  Following Intuit protocol, if you purchase software as part of a bundle package price with a computer, the entire bundle is non-returnable.  Only POS software that’s currently available for purchase from Intuit is returnable.

Point of Sale Hardware

You have the right to return Point of Sale hardware within 30 days of the order date.  The warehouse must receive it no later than the 30th day.  Please see exceptions below (HP computers and bundles, monitors, non-HP computers, and touchscreens are specifically non-returnable).  Following Intuit protocol, if you purchase hardware as part of a bundle package price with a computer, the entire bundle is non-returnable.

Point of Sale Supplies

You have the right to return POS supplies within 30 days of the order date.  The warehouse must receive it no later than the 30th day.  All returned supplies must be unopened with original packaging and in new condition.

QuickBooks Enterprise Software

You have the right to return QuickBooks Enterprise Software for a refund within 60 days of the order date.   The warehouse must receive it no later than the 60th day.  Cancellation fee of 6% of purchase price on all refunded or returned software.  Only Enterprise software that’s currently available for purchase from Intuit is returnable.  Renewals of Enterprise subscriptions do not have a 60-day return policy; you are responsible for cancelling your subscription prior to renewal.

QuickBooks Online, Simple Start, Essentials, Plus

No returns with a Free trial. If you prepay 12-months of service on your initial purchase, you may return within 60-days of purchase (Prepaid plans only). If you pay Intuit directly, then Intuit will supply the refund.  Refunds for the Online Editions are subject to Intuit Approval.

Computer Equipment

HP Computers, monitors, and touchscreens are non-returnable; see HP for Warranty information.

Consulting Fees

Any consulting fees paid to us are not refundable.

Other

Our return policy may only be modified by our specific written consent in each and every instance.

QuickBooks Enterprise Software

• 866-340-7237
• Included for 1 year with purchase
• Full support: Mon-Fri 4 am – 7 pm PST (Limited support all other hours)

Enterprise Data Conversion Team

• 800-816-9304
• qbquickstart@intuit.com

If you are switching to QuickBooks Enterprise, the Data Service team offers limited data conversion service.  If switching from QuickBooks Online, there’s a limit of one database conversion per customer.  Additional Fees for multiple databases.

QuickBooks Point of Sale

• 800-348-0254
• Included for 30 days from order date (subject to Intuit’s license agreement).
• Mon-Fri 6 am – 8pm PST, and Sat-Sun 7 am – 4pm PST

QuickBooks Online (Simple Start, Essentials, Plus)

• 800-488-7330
• Included with your subscription (subject to your subscription agreement)
• Eastern Time Zone: 9-9 M-F; 10-6 Saturday; Closed Sunday

QuickBooks Pro or Premier Software 

888-859-4056

Intuit Merchant Service Support (Credit Card Processing) 

800-558-9558

CASE ID

Important – Please obtain a Case ID each time you call Intuit.  If we need to escalate your issue, a case ID is required.  Also, if your phone connection is dropped, just supply the Case ID when you call back, and you’ll avoid starting over and save time.

We don’t sell or rent our customers’ information.

In particular, we do collect the information necessary about you to satisfy your requests.  You may supply this information via the telephone, US Post Office, common carriers, electronic mail, face to face, or by completing a form on-line (via the internet).  Any method of communication is inherently subject to certain risks of interception.

Your requests may include, but not limited to: pricing information, quotations, returns, purchases, warranty, payment for product or service, inquiry for service, or inquiry of product.  We also use your information to keep you abreast of product warranties, upgrades, special offers, and other products and services, including those related to the Intuit Reseller Program.  Your information may be disclosed to satisfy a legal subpoena as well as to satisfy any legal matter.

By submitting your information to us, you understand that we may store and transfer your information to our trusted vendors and affiliates in the course of serving you.  Our vendors may include locations outside of the U.S., including but not limited to Intuit, Inc.  As an example, Intuit maintains support and registration operations in multiple countries.  Also, shipping vendors such as Fedex, UPS, and DHL maintain offices outside of the US as well.

If you have any informational request, please contact us in writing at the following address:

CMA Accounting and Consulting, Inc.

510 Highland Ave #261

Milford, MI  48381

Product warranties, if any, are provided by the manufacturer or publisher of the Products.  As such, CMA Accounting and Consulting, Inc. disclaims all warranties, including but not limited to the warranty of merchantability and the implied warranty of fitness for a particular purpose.

TERMS AND DISCLOSURES

CMA Accounting and Consulting, Inc. (CMA) is reselling software licenses and certain hardware for profit as a member of the “Intuit Premier Reseller Program”.  Your use of the software is regulated by the terms of the end  user license agreement which is included with the software.

QuickBooks Enterprise – We will place your order directly with Intuit, Inc. on your behalf.  In some cases, Intuit will process your payment directly.  In either case, we we receive a selling commission from Intuit, Inc if you purchase certain software licenses or services.

INTUIT SOFTWARE DOWNLOADS & LICENSE DELIVERY

Downloaded Purchases are an authorized direct download from Intuit.com secure servers.

Starting in June 2012, all new Enterprise and POS software orders are downloaded.  You will receive an email with a link to “My Account” at Intuit. Once you login to your account, you will be able to download your products as needed.  Intuit reserves right to change the delivery method; however, this method is most secure thus far, and your product will be available for download on an as needed basis.

Enterprise Training is delivered via logging into your account on Intuit’s servers.

For purchases prior to June, 2012, CDROM Purchases are sold having the Intuit Authentic hologram on the inner ring of the CDROM.

PRICING AND PROMOTIONS

Any advertised price or promotion is subject to change without notice.  We reserve right to cancel or refund any orders placed on this site via PayPal.  Certain orders are subject to Intuit approval (example: you must first own a license prior to adding a seat for certain software).

Contact Us Page – Click here