Intuit Technical Support Case Number
Please ask for a “Case Number” each time you call (at the beginning of the call).
Intuit Technical Support
QuickBooks Enterprise Software
- Included for 1 year with purchase
- Full support: Mon-Fri 4 am – 7 pm PST (Limited support all other hours)
Enterprise Data Conversion Team
If you are switching to QuickBooks Enterprise, the Data Service team offers limited data conversion service. If switching from QuickBooks Online, there’s a limit of one database conversion per customer. Additional Fees for multiple databases.
Intuit Field Service Management for QuickBooks Enterprise
QuickBooks Point of Sale
- Included for 30 days from order date (subject to Intuit’s license agreement).
- Mon-Fri 6 am – 8pm PST, and Sat-Sun 7 am – 4pm PST
QuickBooks Online (Simple Start, Essentials, Plus)
- Included with your subscription (subject to your subscription agreement)
- Mon-Fri 9 am – 9 pm EST; Saturday: 10 am – 6 pm; Closed Sunday.
QuickBooks Pro or Premier Software
Intuit Merchant Service Support (Credit Card Processing)
Important – Please obtain a Case ID each time you call Intuit. If we need to escalate your issue, a case ID is required. Also, if your phone connection is dropped, just supply the Case ID when you call back, and you’ll avoid starting over and save time.